Thank you for visiting and shopping at Divine G Entertainment. The following are the terms and conditions that constitute our Shipping Policy.
Domestic and International Shipping Policy
Shipment processing time
All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method
Divine G Entertainment uses United States Postal Services (USPS) as it’s shipping method for both Domestic and International orders.
Domestic
The estimated delivery time is 3-7 business days. The shipment cost is a fix rate of $5.00.
North America (i.e.., Canada, Mexico, etc.,)
The estimated delivery time is 4-10 business days. The shipment cost is a fix rate of $10.00.
All Others
The estimated delivery time is 5-14 business days. The shipment cost is a fix rate of $15.00.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Divine G Entertainment ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. We do not ship to North American or International addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Divine G Entertainment is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Divine G Entertainment is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
